- Are your packaging materials environmentally friendly?
Our packaging is made entirely of recycled and recyclable materials, eliminating plastic and using biodegradable packaging materials.
- Am I able to order more of a wine from a previous box?
Certainly! Just send an email to firstname.lastname@example.org and we will take care of it.
- I want to gift a box for a special occasion. Is this possible?
Dispatch can be delayed to arrive for your occasion when placing your order, or by sending an email to email@example.com after if the order has already been made.
- What if I'm not home to receive my order?
If you're not able to organise a redelivery or a collection, please get in contact and we will organise it on your behalf.
- How much do shipping and tax cost?
For all purchases GST is included. Shipping is between $10 - $30 depending on the states in Australia.
- How does the subscription work?
Every month our wine experts will choose your wines to be delivered Australia-wide around the 10th. Our experts will find those rare pearls for you, and they'll be delivered to your doorstep!
- Is there a minimum number of months for the subscription service?
Our priority is your satisfaction at Bottli, so you can stop your subscription at any time with no minimum!
- Do I have to subscribe?
No, you are able to order as a once-off to decide if the service is for you before making any commitment!
- Can I change my subscription product?
Subscriptions can be changed by emailing us at firstname.lastname@example.org
- Can I cancel my subscription product ?
If you wish to unsubscribe, please let us know before the 30th of the month. Otherwise, your unsubscription will take place at the end of the following month.